CA Case Management Ltd

GoodRated 19/10/2022Home care · Saffron Walden

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CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

14 findings

caring

Note19 Oct 2022
Is the service caring?

effective

Note19 Oct 2022
Is the service effective?

Other

Note19 Oct 2022
Tailored communication support including eye gaze technology and communication books
Note19 Oct 2022
Strong partnership working with healthcare professionals and external agencies
Note19 Oct 2022
Effective quality assurance systems and open, transparent leadership
Note19 Oct 2022
Person-centred culture promoting choice, dignity and independence
Note19 Oct 2022
Effective infection prevention and control with PPE provided and up-to-date policies
Note19 Oct 2022
Strong staff training including specialist clinical training (enteral feeding, tracheostomy care)
Note19 Oct 2022
Comprehensive, person-centred care plans regularly reviewed with people and families
Note19 Oct 2022
Robust recruitment with DBS checks and bespoke one-to-one staffing model
Note19 Oct 2022
Safe medicines management with trained staff, competency checks and regular audits

responsive

Note19 Oct 2022
Is the service responsive?

safe

Note19 Oct 2022
Is the service safe?

well_led

Note19 Oct 2022
Is the service well-led?

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info

Postcode: CB10 1LR
Registered manager: Not on record
Local authority: Essex
Region: East
City: Saffron Walden
Last CQC check: 19/Oct/2022 - 00:00

OutstandingGoodRequires improvementInadequateNot ratedCluster (mixed)

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