White House Home Care Services Limited

Beverley, HU17 · Established 30/0

A CQC-regulated home-care provider serving Beverley, registered since 30/0. Rated Good at its most recent CQC inspection (28/11/2019).

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What the CQC found

The five questions inspectors ask, and how White scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“People and relatives were consistently positive about staff, describing them as kind, caring, professional and outstanding.”
CQC inspection report, Oct 2021

“A complaints process was in place and people felt able to raise concerns knowing they would be addressed.”
CQC inspection report, Oct 2021

“Staff had access to training, supervision and support and described management as open, supportive and approachable.”
CQC inspection report, Oct 2021

Inspection history

The trajectory matters as much as the latest rating.

Oct 2021
Requires improvement
White House Home Care Services Limited was rated Requires Improvement overall following inspection on 19–24 July 2017, with breaches of Regulations 9, 17 and 19 identified relating to inadequate care planning, ineffective quality monitoring and unsafe recruitm…
Oct 2021
Requires improvement
White House Home Care Services Limited received an overall rating of Requires Improvement for the third consecutive inspection, with continuing regulatory breaches in recruitment (Regulation 19), person-centred care planning (Regulation 9), and good governance…
Jun 2020
Good
White House Home Care Services Limited achieved a Good rating across all five key questions at this inspection, having improved from Requires Improvement at the previous inspection and remedied all prior regulatory breaches. Minor issues remained around the ab…
Jan 2020
Requires improvement
White House Home Care Services Limited was rated Requires Improvement overall at its first inspection, with breaches of Regulation 16 (failure to notify CQC of deaths) and Regulation 17 (absence of quality assurance audits and governance systems). Caring and r…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What White does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at HU17 0LF in Beverley. Service area not formally published; we recommend asking the agency directly when requesting a quote.

HU17

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