New Dawn Healthcare - Unit 18 Blackheath Business Centre

London, SE10 · Established 18/0 · Operated by New Dawn Healthcare & Employment Limited

A CQC-regulated home-care provider serving London, registered since 18/0. Rated Requires improvement at its most recent CQC inspection (Mar 2022).

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What the CQC found

The five questions inspectors ask, and how New scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Requires improvement

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“People's communication needs were assessed and documented in line with the Accessible Information Standard.”
CQC inspection report, Dec 2022

“Care plans included information about other health and social care professionals involved in people's care.”
CQC inspection report, Dec 2022

“The provider understood their duty of candour and notified appropriate agencies when things went wrong.”
CQC inspection report, Dec 2022

Inspection history

The trajectory matters as much as the latest rating.

Dec 2022
Requires improvement
New Dawn Healthcare deteriorated from Good to Requires Improvement, with five regulatory breaches identified covering safe care and treatment, person-centred care, consent, governance, and operating from an unregistered location. Key risks centred on inadequat…
Feb 2020
Not rated
Jan 2020
Not rated
Jan 2020
Not rated
Jul 2014
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What New does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at SE10 8BA in London. Service area not formally published; we recommend asking the agency directly when requesting a quote.

SE10

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