Kind Hearts Care Company Ltd

Woking, GU21 · Established 2021

A CQC-regulated home-care provider serving Woking, registered since 2021. Rated Requires improvement at its most recent CQC inspection (29/07/2025).

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What the CQC found

The five questions inspectors ask, and how Kind scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Positive, empowering culture; staff felt valued and supported by an approachable, knowledgeable management team.”
CQC inspection report, Oct 2022

“Robust induction including shadowing and Care Certificate completion, with regular supervisions and field observations.”
CQC inspection report, Oct 2022

“Strong partnership working with healthcare professionals, including proactive identification of UTIs and mobility/safety aid advocacy.”
CQC inspection report, Oct 2022

Inspection history

The trajectory matters as much as the latest rating.

Jul 2025
Not rated
Date of Assessment: 11 June to 14 June 2025 with site visit on 11 June. Kind Hearts Care Company Ltd is a domiciliary care agency that provides personal care to people living in their own homes. At the time of this inspection 34 people were receiving support w…
Oct 2022
Good
First inspection of Kind Hearts Care Company Ltd, a small Woking-based domiciliary care agency supporting nine people, rated Good across all five key questions. Inspectors found safe, person-centred care with consistent regular carers, robust recruitment and t…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Kind does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at GU21 3QZ in Woking. Service area not formally published; we recommend asking the agency directly when requesting a quote.

GU21

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