Kalcrest Care (Northern) Limited

Bradford, BD4 · Established 10/1

A CQC-regulated home-care provider serving Bradford, registered since 10/1. Rated Good at its most recent CQC inspection (18/08/2018).

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What the CQC found

The five questions inspectors ask, and how Kalcrest scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Requires improvement

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“The service was compliant with the legal framework of the Mental Capacity Act and Deprivation of Liberty Safeguards.”
CQC inspection report, Oct 2021

“The provider and management were open and honest with inspectors about challenges and committed to improvement.”
CQC inspection report, Oct 2021

“Regular staff demonstrated good knowledge of their clients' needs and built positive relationships.”
CQC inspection report, Oct 2021

Inspection history

The trajectory matters as much as the latest rating.

Oct 2021
Requires improvement
Kalcrest Care (Northern) Limited improved from Inadequate to Requires Improvement across all five domains following exit from Special Measures, with three remaining regulatory breaches relating to medicines management (Reg 12), person-centred care/care plannin…
Oct 2021
Inadequate
Kalcrest Care (Northern) Limited was rated Inadequate overall and placed in special measures following a October 2016 inspection, with widespread breaches of regulation across medicines management, staffing levels, missed/late visits, care planning, record kee…
Jan 2020
Good
Kalcrest Care (Northern) Limited improved from Requires Improvement to Good overall, resolving previous breaches relating to safe care, person-centred care and governance. The single remaining area for improvement was call time consistency, with some people ex…
Sept 2014
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Kalcrest does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at BD4 8DA in Bradford. Service area not formally published; we recommend asking the agency directly when requesting a quote.

BD4

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