Operated by Compass Care Homes Limited

Compass Care - South Park

GoodRated 8 Oct 2023Home care · Huddersfield

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

30 findings

Note10 Aug 2023
Respecting and promoting people's privacy, dignity and independence
Note10 Aug 2023
Supporting people to express their views and be involved in making decisions about their care
Note10 Aug 2023
Ensuring people are well treated and supported; respecting equality and diversity

Note10 Aug 2023
Ensuring consent to care and treatment in line with law and guidance
Note10 Aug 2023
Staff support: induction, training, skills and experience
Note10 Aug 2023
Adapting service, design, decoration to meet people's needs
Note10 Aug 2023
Supporting people to eat and drink enough to maintain a balanced diet
Note10 Aug 2023
Supporting people to live healthier lives and access healthcare services; staff working with other agencies
Note10 Aug 2023
Assessing people's needs and choices; delivering care in line with standards, guidance and the law

Note10 Aug 2023
Staff felt well supported and worked effectively as a team; supervision and observations used to monitor and improve practice.
Note10 Aug 2023
Wide range of meaningful activities planned collaboratively with people, including community access and holidays.
Note10 Aug 2023
Open, positive culture led by a registered manager with good oversight, supported learning and improvement from accidents and incidents.
Note10 Aug 2023
Strong partnership working with healthcare professionals, who described care as compassionate and of very good quality.
Note10 Aug 2023
Medicines managed, stored and administered safely with STOMP principles understood by staff.
Note

Note10 Aug 2023
Improving care quality in response to complaints or concerns
Note10 Aug 2023
Meeting people's communication needs
Note10 Aug 2023
Supporting people to develop and maintain relationships; support to follow interests and activities
Note10 Aug 2023
Planning personalised care to ensure people have choice and control; end of life care and support

Note10 Aug 2023
Learning lessons when things go wrong
Note10 Aug 2023
Using medicines safely
Note10 Aug 2023
Preventing and controlling infection
Note10 Aug 2023
Assessing risk, safety monitoring and management
Note10 Aug 2023
Staffing and recruitment
Note10 Aug 2023
Systems and processes to safeguard people from the risk of abuse

Note10 Aug 2023
How the provider understands and acts on the duty of candour
Note10 Aug 2023
Working in partnership with others
Note10 Aug 2023
Promoting a positive culture that is person-centred, open, inclusive and empowering
Note10 Aug 2023
Continuous learning and improving care
Note10 Aug 2023
Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements