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Good

People in Action Domiciliary Care - Warwickshire and Coventry

Nuneaton, CV10 · Established 07/0 · Operated by People in Action

A CQC-regulated home-care provider serving Nuneaton, registered since 07/0. Rated Good at its most recent CQC inspection (Jul 2019).

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What the CQC found

The five questions inspectors ask, and how People scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Accessible senior management and visible trustee engagement supporting staff wellbeing and open culture.”
CQC inspection report, Oct 2021

“Strong community involvement; provider promoted independence and life skills development including bus passes and employment activities.”
CQC inspection report, Oct 2021

“Complaints process adapted for people with communication needs including easy read formats and Makaton.”
CQC inspection report, Oct 2021

Inspection history

The trajectory matters as much as the latest rating.

Oct 2021
Good
People in Action Domiciliary Care – North Warwickshire and Coventry received a Good rating across all five key questions at its announced inspection in September–October 2016. Minor shortfalls were noted around inconsistent involvement of people and relatives…
Jun 2019
Good
People in Action Domiciliary Care – North Warwickshire and Coventry achieved a Good rating across all five key questions at its May 2019 inspection, maintaining its previous Good rating from 2016. The sole area of concern was inconsistent recording of mental c…
Sept 2013
Not rated
Oct 2012
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What People does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at CV10 7SD in Nuneaton. Service area not formally published; we recommend asking the agency directly when requesting a quote.

CV10

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