Harrogate Homecare Limited

Harrogate, HG1 · Established 08/1

A CQC-regulated home-care provider serving Harrogate, registered since 08/1. Rated Good at its most recent CQC inspection (Oct 2020).

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What the CQC found

The five questions inspectors ask, and how Harrogate scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“No formal complaints had been received; issues raised were resolved promptly through discussion with the management team.”
CQC inspection report, Jan 2021

“The provider was working towards ISO:9001 accreditation and mapping evidence against the fundamental standards under the Care Act 2014.”
CQC inspection report, Jan 2021

“Quality assurance systems included annual surveys (79% response rate, 98% satisfaction), health and safety audits and regular care plan reviews.”
CQC inspection report, Jan 2021

Inspection history

The trajectory matters as much as the latest rating.

Jan 2021
Good
Harrogate Homecare Limited was rated Good across all five key questions at its June 2015 inspection, demonstrating safe, person-centred care delivered by a well-trained and consistent staff team under engaged leadership. One recommendation was made regarding t…
Mar 2020
Good
Harrogate Homecare Limited was rated Good overall at its February 2020 inspection, with people consistently praising the caring, respectful and professional staff. Key areas for improvement included strengthening medication management processes, formalising st…
Jul 2017
Good
Harrogate Homecare Limited was rated Good across all five key questions at its June 2017 inspection, maintaining its previous Good rating. The service demonstrated strong person-centred care, reliable staffing, robust governance, and consistently positive feed…
Jan 2014
Not rated
Sept 2012
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Harrogate does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at HG1 4HN in Harrogate. Service area not formally published; we recommend asking the agency directly when requesting a quote.

HG1

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