Infinity Care Limited

Andover, SP10 · Established 07/0

A CQC-regulated home-care provider serving Andover, registered since 07/0. Rated Requires improvement at its most recent CQC inspection (24/02/2025).

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What the CQC found

The five questions inspectors ask, and how Infinity scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Care plans contained information about dietary preferences and staff ensured people had adequate fluids”
CQC inspection report, Oct 2023

“Provider engaged with CQC and local authority following inspection to support improvements”
CQC inspection report, Oct 2023

“Staff received infection control and food hygiene training with senior spot checks on compliance”
CQC inspection report, Oct 2023

Inspection history

The trajectory matters as much as the latest rating.

Apr 2026
Not rated
We carried out this inspection between 17 and 26 March 2026. Infinity Care Limited is a domiciliary care agency providing personal care to people living in their own homes. CQC inspects only where people receive the regulated activity of personal care, which i…
Feb 2025
Not rated
Date of Assessment: 6 January 2025 to 28 January 2025. The service is a care at home service providing support to adults of all ages in their own home some of whom were living with dementia and / or a range of physical disabilities. At the time of the inspecti…
Oct 2023
Inadequate
Infinity Care Limited was rated Inadequate overall following a focused inspection in April–May 2023, with breaches across seven regulations including safeguarding, medicines management, consent/MCA, risk management, recruitment, complaints, and governance. Des…
Jan 2021
Good
Infinity Care Limited received a Good rating across all five key questions at its August 2015 announced inspection, with 46 people receiving live-in and domiciliary care in Andover. The service demonstrated strong person-centred practice, robust safeguarding a…
Jan 2020
Good
Infinity Care Limited, a domiciliary care agency serving 37 people in Andover and surrounding areas, was rated Good across all five key questions at its August 2018 inspection. The service demonstrated strong person-centred practice, safe medicines management,…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Infinity does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at SP10 3FG in Andover. Service area not formally published; we recommend asking the agency directly when requesting a quote.

SP10

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