Metro Homecare Ltd

London, NW9 · Established 2021

A CQC-regulated home-care provider serving London, registered since 2021. Rated Good at its most recent CQC inspection (Oct 2022).

What the CQC found

The five questions inspectors ask, and how Metro scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

“Compassionate, multicultural staff team respecting equality, diversity and dignity”
CQC inspection report, Oct 2022

“Effective governance, audits and spot checks driving continuous improvement”
CQC inspection report, Oct 2022

“Person-centred care plans reflecting preferences and communication needs (e.g. large print)”
CQC inspection report, Oct 2022

Inspection history

Oct 2022
Good
Metro Homecare Ltd, a domiciliary care agency supporting 21 people, was rated Good across all five key questions at its first inspection. Inspectors found safe, person-centred, well-led care, with only minor feedback that some call times varied.

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Registered at NW9 6TD in London. Service area not formally published; we recommend asking the agency directly when requesting a quote.

NW9

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