Care 24/7 Healthcare Limited

St. Leonards-on-sea, TN37 · Established 2021

A CQC-regulated home-care provider serving St. Leonards-on-sea, registered since 2021. Rated Requires improvement at its most recent CQC inspection (Oct 2025).

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What the CQC found

The five questions inspectors ask, and how Care scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“People's privacy, dignity and independence were consistently respected and promoted by staff.”
CQC inspection report, Jan 2023

“Adequate PPE supplies were available and infection prevention and control policies were in place.”
CQC inspection report, Jan 2023

“The Nominated Individual responded openly and transparently to inspection findings, produced an action plan and halted service expansion until leadership was established.”
CQC inspection report, Jan 2023

Inspection history

The trajectory matters as much as the latest rating.

Apr 2025
Not rated
Date of Assessment: 3 to 20 January 2025. Care 24/7 Healthcare Limited is a domiciliary care agency registered to provide personal and nursing care, to people living at home. There were 8 people who were being supported with personal care, some were end-of-lif…
Jan 2023
Requires improvement
Care 24/7 Healthcare Limited was rated Requires Improvement overall at its first inspection in November 2022, with breaches of Regulations 12, 17 and 18 identified relating to absent risk assessments, inadequate governance and insufficient staff training. Cari…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Care does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at TN37 7AN in St. Leonards-on-sea. Service area not formally published; we recommend asking the agency directly when requesting a quote.

TN37

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