Operated by Persona Care and Support Limited

Peachment Place

GoodRated 1 Apr 2023Home care · Bury

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CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

15 findings

caring

Note4 Jan 2023
Is the service caring?

effective

Note4 Jan 2023
Is the service effective?

Other

Note4 Jan 2023
Punctual visits and sufficient staffing with low turnover
Note4 Jan 2023
Good understanding of duty of candour and MCA principles
Note4 Jan 2023
Positive, open culture with 'open door' policy; shortlisted for Great British Care Awards
Note4 Jan 2023
Robust quality assurance audits and provider oversight
Note4 Jan 2023
Care delivered with kindness, compassion, dignity and respect
Note4 Jan 2023
Strong working relationships with healthcare professionals (GPs, district nurses, OTs)
Note4 Jan 2023
Comprehensive staff induction, training, regular supervision and appraisals
Note4 Jan 2023
Effective safeguarding systems and staff who would report concerns immediately
Note4 Jan 2023
Medicines managed safely with regular audits and competency assessments
Note4 Jan 2023
Person-centred support plans with detailed information about people

responsive

Note4 Jan 2023
Is the service responsive?

safe

Note4 Jan 2023
Is the service safe?

well_led

Note4 Jan 2023
Is the service well-led?

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info

Postcode: BL9 9GQ
Registered manager: Craig, Anna
Local authority: Bury
Region: North West
City: Bury
Last CQC check: 04/Jan/2023 - 00:00

OutstandingGoodRequires improvementInadequateNot ratedCluster (mixed)

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