Good

Rathbone Outreach

London, SE27 · Established 10/1 · Operated by Lambeth Elfrida Rathbone Society

A CQC-regulated home-care provider serving London, registered since 10/1. Rated Good at its most recent CQC inspection (Nov 2024).

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What the CQC found

The five questions inspectors ask, and how Rathbone scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Incidents were managed well with lessons learned shared across the whole team.”
CQC inspection report, Dec 2025

“Staff felt respected, supported and valued; positive and open culture reported by staff, relatives and professionals.”
CQC inspection report, Dec 2025

“People who received care regularly helped interview potential new staff.”
CQC inspection report, Dec 2025

Inspection history

The trajectory matters as much as the latest rating.

Dec 2025
Good
Rathbone Outreach is a small domiciliary care and supported living service rated Good overall following a focused inspection of safe, responsive and well-led domains in October–November 2023. Well-led was downgraded to Requires Improvement due to failure to en…
Nov 2018
Good
The Rathbone Centre (Outreach Service) was rated Good across all five key questions at its October 2018 inspection, maintaining the rating from its previous inspection in January 2016. The service demonstrated safe, person-centred care for people with learning…
Mar 2016
Not rated
Feb 2014
Not rated
Feb 2013
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Rathbone does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at SE27 0HY in London. Service area not formally published; we recommend asking the agency directly when requesting a quote.

SE27

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