Operated by Inspiring Aspirations Plus Ltd

Inspiring Aspirations Plus

GoodRated 10 Nov 2022Home care · Ipswich

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

29 findings

Note11 Oct 2022
Respecting and promoting people's privacy, dignity and independence
Note11 Oct 2022
Supporting people to express their views and be involved in making decisions about their care
Note11 Oct 2022
Ensuring people are well treated and supported; respecting equality and diversity

Note11 Oct 2022
Ensuring consent to care and treatment in line with law and guidance
Note11 Oct 2022
Supporting people to eat and drink enough; working with other agencies; access to healthcare
Note11 Oct 2022
Staff support: induction, training, skills and experience
Note11 Oct 2022
Assessing people's needs and choices; delivering care in line with standards, guidance and the law

Note11 Oct 2022
Complaints handled in a timely manner with lessons learnt to prevent reoccurrence
Note11 Oct 2022
Personalised care planning reflecting communication needs, cultural preferences and protected characteristics
Note11 Oct 2022
Good staff morale with staff feeling recognised, valued and supported by management
Note11 Oct 2022
Effective quality assurance and governance frameworks including audits and action plans
Note11 Oct 2022
Strong partnership working with health and social care professionals achieving positive outcomes
Note11 Oct 2022

Note11 Oct 2022
Improving care quality in response to complaints or concerns
Note11 Oct 2022
Supporting people to develop and maintain relationships and follow interests/activities
Note11 Oct 2022
Meeting people's communication needs
Note11 Oct 2022
Planning personalised care to ensure people have choice and control and to meet their needs and preferences

Note11 Oct 2022
Preventing and controlling infection
Note11 Oct 2022
Using medicines safely
Note11 Oct 2022
Staffing and recruitment
Note11 Oct 2022
Assessing risk, safety monitoring and management; Learning lessons when things go wrong
Note11 Oct 2022
Systems and processes to safeguard people from the risk of abuse

Note11 Oct 2022
Engaging and involving people, the public and staff; Working in partnership with others
Note11 Oct 2022
Managers and staff being clear about their roles; quality performance, risks, regulatory requirements and duty of candour
Note11 Oct 2022
Promoting a positive culture that is person-centred, open, inclusive and empowering; Continuous learning and improving care

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info