One to One Plus South

Peacehaven, BN10 · Established 20/1 · Operated by Outreach 3-Way

A CQC-regulated home-care provider serving Peacehaven, registered since 20/1. Rated Good at its most recent CQC inspection (22/02/2019).

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What the CQC found

The five questions inspectors ask, and how One scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Staff development programme 'Aspire' supported career progression and aided staff retention.”
CQC inspection report, Oct 2021

“Recruitment practices were robust with full pre-employment checks and person-matching approach.”
CQC inspection report, Oct 2021

“Quarterly auditing system with service improvement plans to address identified shortfalls.”
CQC inspection report, Oct 2021

Inspection history

The trajectory matters as much as the latest rating.

Oct 2021
Good
One to One Plus South was rated Good overall following a February 2016 inspection, with staff providing safe, personalised and caring support to 23 people with learning disabilities across three localities. The Well-Led domain was rated Requires Improvement du…
Oct 2021
Good
One to One Plus South, a supported living homecare provider for people with learning disabilities and autism, was rated overall Good at its announced inspection on 30 January 2019, with Effective downgraded to Requires Improvement due to gaps in Mental Capacit…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What One does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at BN10 8BB in Peacehaven. Service area not formally published; we recommend asking the agency directly when requesting a quote.

BN10

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