Requires improvement

Medistaff24

Evesham, WR11 · Established 16/0 · Operated by Medistaff24 Ltd

A CQC-regulated home-care provider serving Evesham, registered since 16/0. Rated Requires improvement at its most recent CQC inspection (22/12/2022).

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What the CQC found

The five questions inspectors ask, and how Medistaff24 scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Staff understood safeguarding principles and knew how to report concerns internally and externally.”
CQC inspection report, Dec 2022

“The service worked collaboratively with other agencies including social workers and occupational therapists.”
CQC inspection report, Dec 2022

“Registered manager maintained good communication with people, relatives and staff, including spot checks and supervision.”
CQC inspection report, Dec 2022

Inspection history

The trajectory matters as much as the latest rating.

Apr 2026
Not rated
Date of assessment: 29 January to 19 February 2026. Medistaff24 is a domiciliary care agency registered to provide personal care to people in their homes. The service supports older people, younger adults, people with a learning disability and those living wit…
Dec 2022
Requires improvement
Medistaff24 was rated Requires Improvement overall at its first inspection in October 2022, with a regulatory breach under Regulation 19 due to significant gaps in staff recruitment records including missing written references, incomplete employment histories,…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Medistaff24 does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at WR11 3BS in Evesham. Service area not formally published; we recommend asking the agency directly when requesting a quote.

WR11

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