Trustful Hands

Kingston Upon Thames, KT1 · Established 26/0 · Operated by Dama Tech Ltd

A CQC-regulated home-care provider serving Kingston Upon Thames, registered since 26/0. Rated Good at its most recent CQC inspection (Oct 2024).

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What the CQC found

The five questions inspectors ask, and how Trustful scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Infection control arrangements were in place with staff having access to appropriate PPE.”
CQC inspection report, Nov 2022

“People benefitted from partnership working with other health and social care agencies.”
CQC inspection report, Nov 2022

“Complaints received were investigated and action taken to minimise repeat incidents.”
CQC inspection report, Nov 2022

Inspection history

The trajectory matters as much as the latest rating.

Jul 2024
Not rated
The assessment took place between 16 and 24 May 2024. Kare Plus Kingston is a domiciliary care agency providing personal care to people in their own homes. At the time of our assessment there were 8 people using the service. CQC only inspects where people rece…
Nov 2022
Requires improvement
Kare Plus Kingston, on its first inspection, was rated Requires Improvement overall due to regulatory breaches in medicines management (Regulation 12) and governance (Regulation 17), including MAR gaps, staff working 30 consecutive days without rest, and ineff…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Trustful does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at KT1 2JW in Kingston Upon Thames. Service area not formally published; we recommend asking the agency directly when requesting a quote.

KT1

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