Good

Crisis North

Lancaster, LA1 · Established 10/0 · Operated by Mr & Mrs Ryan Godwin

A CQC-regulated home-care provider serving Lancaster, registered since 10/0. Rated Good at its most recent CQC inspection (28/09/2023).

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What the CQC found

The five questions inspectors ask, and how Crisis scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“People were supported to maintain independence and regain confidence, aligned with the service's short-term crisis support mission.”
CQC inspection report, Sept 2023

“Positive learning culture with registered managers welcoming feedback and reflecting on improvements needed.”
CQC inspection report, Sept 2023

“Staff completed a range of training and induction support; spot checks and regular supervision were carried out.”
CQC inspection report, Sept 2023

Inspection history

The trajectory matters as much as the latest rating.

Sept 2023
Good
Crisis North, a short-term domiciliary crisis support service in Lancaster, received an overall Good rating at its first CQC inspection, with staff praised for their caring, respectful and independence-promoting approach. However, Well-Led was rated Requires I…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Crisis does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at LA1 3SE in Lancaster. Service area not formally published; we recommend asking the agency directly when requesting a quote.

LA1

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