Faith's Walk Healthcare Services Ltd

Staines-upon-thames, TW18 · Established 19/0

A CQC-regulated home-care provider serving Staines-upon-thames, registered since 19/0. Rated Requires improvement at its most recent CQC inspection (Apr 2022).

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What the CQC found

The five questions inspectors ask, and how Faith's scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Mental Capacity Act compliance evidenced with assessments and best interest decisions documented.”
CQC inspection report, Nov 2022

“Provider demonstrated duty of candour and worked proactively with external organisations including Local Authorities and Age Concern.”
CQC inspection report, Nov 2022

“Robust infection control practices with adequate PPE supply and adherence confirmed by relatives.”
CQC inspection report, Nov 2022

Inspection history

The trajectory matters as much as the latest rating.

Nov 2022
Requires improvement
Faith's Walk Healthcare Services Ltd was rated Requires Improvement overall on its first inspection, with a regulatory breach under Regulation 19 due to gaps in employment history and absent or inadequate references in three staff recruitment files. Caring, ef…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Faith's does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at TW18 3BA in Staines-upon-thames. Service area not formally published; we recommend asking the agency directly when requesting a quote.

TW18

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