SureCare (Reading & East Berkshire)

Reading, RG30 · Established 25/1 · Operated by Care Label Ltd

A CQC-regulated home-care provider serving Reading, registered since 25/1. Rated Good at its most recent CQC inspection (20/05/2022).

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What the CQC found

The five questions inspectors ask, and how SureCare scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Improved communication with people, relatives and staff since last inspection”
CQC inspection report, May 2022

“Positive, person-centred culture; staff feel respected, valued and well supported”
CQC inspection report, May 2022

“Strong leadership and governance with robust audits and action plans driving improvement”
CQC inspection report, May 2022

Inspection history

The trajectory matters as much as the latest rating.

May 2022
Good
Focused inspection following previous breaches of regulations 12 and 17 found the provider had made sufficient improvements and was no longer in breach. Overall rating improved from requires improvement to good across safe, effective and well-led.
Oct 2021
Not rated
Jan 2021
Not rated
Apr 2020
Not rated
Jul 2017
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What SureCare does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at RG30 1EA in Reading. Service area not formally published; we recommend asking the agency directly when requesting a quote.

RG30

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