Operated by Alina Homecare Services Limited

Alina Homecare - Brentwood

GoodRated 11 Sept 2022Home care · Ingatestone

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

7 findings

Note6 Jan 2023
Quality assurance systems in place including audits of medicines, care plans, staff files and spot checks
Note6 Jan 2023
Strong recruitment practices including DBS checks and appropriate pre-employment vetting
Note6 Jan 2023
Effective multi-agency working with GPs, district nurses, pharmacists and other healthcare professionals
Note6 Jan 2023
Positive staff culture with open-door management and staff feeling valued and listened to
Note6 Jan 2023
Consistent staffing enabling staff to know people well; manager completed care visits personally
Note6 Jan 2023
Comprehensive and personalised care plans and risk assessments regularly reviewed and updated
Note6 Jan 2023
Medicines managed safely with trained staff, regular audits and competency spot checks