Adelfi Care Services

Cheltenham, GL50 · Established 13/0 · Operated by Adelfi Care Services Limited

A CQC-regulated home-care provider serving Cheltenham, registered since 13/0. Rated Good at its most recent CQC inspection (Feb 2025).

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What the CQC found

The five questions inspectors ask, and how Adelfi scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Robust medicines management with extra auditing of MAR charts during transition to new electronic system.”
CQC inspection report, Aug 2024

“Positive partnership working with healthcare professionals, commissioners, and the Gloucestershire Care Providers Association.”
CQC inspection report, Aug 2024

“Strong communication systems including regular surveys, staff meetings, and live access to care notes for relatives.”
CQC inspection report, Aug 2024

Inspection history

The trajectory matters as much as the latest rating.

Oct 2025
Not rated
Date of Assessment: 16 July 2025 to 29 July 2025. The service is a domiciliary care agency (DCA) providing support to people in their own homes. Not everyone using the service received a regulated activity; CQC only inspects the service being received by peopl…
Aug 2024
Requires improvement
Adelfi Care Services, a small domiciliary care agency in Cheltenham, received an overall rating of Requires Improvement at its first inspection, driven by a regulatory breach (Regulation 19) relating to unsafe staff recruitment practices including missing refe…
Aug 2024
Good
This focused inspection of Adelfi Care Services found the service had fully remediated the previous breach of Regulation 19 (safe recruitment), lifting the overall rating from Requires Improvement to Good. The Well-led domain was rated Outstanding, reflecting…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Adelfi does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at GL50 4SL in Cheltenham. Service area not formally published; we recommend asking the agency directly when requesting a quote.

GL50

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