Good

Riann Care

Southampton, SO18 · Established 04/1

A CQC-regulated home-care provider serving Southampton, registered since 04/1. Rated Good at its most recent CQC inspection (Jul 2023).

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What the CQC found

The five questions inspectors ask, and how Riann scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Open, two-way communication between management and staff supporting continuous improvement”
CQC inspection report, Oct 2023

“Good partnership working with GPs, community nurses, and physiotherapists”
CQC inspection report, Oct 2023

“Strong person-centred culture with positive feedback from people and families, many giving '100%' or '10/10' in quality assurance calls”
CQC inspection report, Oct 2023

Inspection history

The trajectory matters as much as the latest rating.

Oct 2023
Good
Riann Care improved from Requires Improvement to Good following a focused inspection covering safe, effective, and well-led domains, having resolved previous breaches of Regulations 12, 17, 18, and 19. People reported feeling safe and well-supported, with stro…
Dec 2022
Requires improvement
Christie Care Services Limited received an overall rating of Requires Improvement at its first inspection, with breaches of regulations covering medicines management (Reg 12), staffing/training (Reg 18), recruitment (Reg 19), and governance (Reg 17). Caring an…
Oct 2021
Not rated
Jan 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Riann does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at SO18 5RR in Southampton. Service area not formally published; we recommend asking the agency directly when requesting a quote.

SO18

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