Good

CSS Care Ltd

Nelson, BB9 · Established 11/0

A CQC-regulated home-care provider serving Nelson, registered since 11/0. Rated Good at its most recent CQC inspection (Dec 2025).

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What the CQC found

The five questions inspectors ask, and how CSS scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Good partnership working with health and social care professionals”
CQC inspection report, Mar 2022

“Effective quality monitoring systems with a clear development plan for improvements”
CQC inspection report, Mar 2022

“Registered manager described as approachable, supportive and going 'above and beyond'”
CQC inspection report, Mar 2022

Inspection history

The trajectory matters as much as the latest rating.

Mar 2025
Not rated
Date of assessment: 28 January 2025 to 22 February 2025. The service provided personal care to people living in their own homes. At the time of this assessment 9 people received care. The provider was previously in breach of the legal regulations in relation t…
Jul 2024
Not rated
CSS Care Ltd is a domiciliary care service providing personal care to adults with a range of support needs, in their own homes. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do,…
Mar 2022
Good
First inspection of CSS Care Ltd, a small domiciliary care service, rated Good overall and across all five key questions. Minor shortfalls were identified in risk assessment records, personalisation of care plans, medication record keeping and COVID test repor…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What CSS does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at BB9 9SX in Nelson. Service area not formally published; we recommend asking the agency directly when requesting a quote.

BB9

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