Personal Assistant Service South

Attleborough, NR17 · Established 2013

A CQC-regulated home-care provider serving Attleborough, registered since 2013. Rated Good at its most recent CQC inspection (Jun 2019).

What the CQC found

The five questions inspectors ask, and how Personal scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

“Transparent, democratic leadership culture with 360-degree staff feedback and whistleblowing policy”
CQC inspection report, Jan 2020

“Effective quality assurance systems including announced and unannounced spot checks and care plan audits”
CQC inspection report, Jan 2020

“Complaints procedure in place with all complaints resolved to complainants' satisfaction”
CQC inspection report, Jan 2020

Inspection history

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Registered at NR17 2AT in Attleborough. Service area not formally published; we recommend asking the agency directly when requesting a quote.

NR17

Comparable agencies nearby

Good0.5 km awayNorfolk

Registered manager: Bhandari, Poonam

Requires improvement0.7 km awayNorfolk

Registered manager: Lucas, Tessa

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