FLAMELILY CARE LTD-T/A Civility Care

Sheffield, S1 · Established 09/0 · Operated by Flamelily Care Ltd

A CQC-regulated home-care provider serving Sheffield, registered since 09/0. Rated Good at its most recent CQC inspection (16/06/2023).

What the CQC found

The five questions inspectors ask, and how FLAMELILY scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

“Manager closely monitored care delivery including visit timeliness and duration”
CQC inspection report, Jun 2023

“Positive staff morale with staff feeling well supported by management”
CQC inspection report, Jun 2023

“Effective processes for referring people to other agencies and health services”
CQC inspection report, Jun 2023

Inspection history

Jun 2023
Good
Flamelily Care Ltd (Civility Care) received a Good rating across all five key questions at its first CQC inspection in May 2023. Minor gaps were noted in recruitment record-keeping and the formalisation of staff supervision, but overall the service demonstrate…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Registered at S1 4QZ in Sheffield. Service area not formally published; we recommend asking the agency directly when requesting a quote.

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