Nexus Care Services

Sutton Coldfield, B74 · Established 2021

A CQC-regulated home-care provider serving Sutton Coldfield, registered since 2021. Rated Good at its most recent CQC inspection (Mar 2023).

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What the CQC found

The five questions inspectors ask, and how Nexus scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Provider promoted independence through initiatives like the Nexus Home Retail catalogue for adapted equipment”
CQC inspection report, Mar 2023

“Good governance oversight including monitoring of trends such as falls, safeguarding, incidents and accidents”
CQC inspection report, Mar 2023

“Provider worked in partnership with district nurses, memory teams and other health professionals”
CQC inspection report, Mar 2023

Inspection history

The trajectory matters as much as the latest rating.

Mar 2023
Good
Nexus Care Services received an overall Good rating across all five key questions at its first inspection, with 97 people using the service at the time. Two minor issues were noted: care plans were not consistently reviewed on schedule, and some CQC statutory…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Nexus does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at B74 2LZ in Sutton Coldfield. Service area not formally published; we recommend asking the agency directly when requesting a quote.

B74

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