Bluebird Care, Newmarket and Fenland

Ely, CB6 · Established 04/1 · Operated by Verafrank Aji Limited

A CQC-regulated home-care provider serving Ely, registered since 04/1. Rated Good at its most recent CQC inspection (Feb 2019).

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What the CQC found

The five questions inspectors ask, and how Bluebird scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Relatives able to monitor care visit timings via a phone application”
CQC inspection report, Jul 2022

“Office-based staff with care skills available to cover unplanned absences”
CQC inspection report, Jul 2022

“Electronic care visit monitoring application used to track visit times and respond to delays”
CQC inspection report, Jul 2022

Inspection history

The trajectory matters as much as the latest rating.

Jul 2022
Insufficient evidence to rate
This targeted inspection of Bluebird Care, Newmarket and Fenland was prompted by concerns about staffing levels and visit timing; no evidence of risk to people was found. The service was inspected but not rated, with the previous overall Good rating remaining…
Oct 2021
Good
Bluebird Care Newmarket and Fenland received a Good rating across all five key questions at its January 2019 inspection, maintaining the rating awarded in 2015. The service demonstrated compassionate, person-centred care supported by robust governance, innovat…
Jan 2021
Good
Bluebird Care Newmarket and Fenland was rated Good across all five key questions at its announced inspection on 18 September 2015, demonstrating safe medicine management, robust induction and training, consistent staffing, and strong person-centred care. The o…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Bluebird does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at CB6 3NW in Ely. Service area not formally published; we recommend asking the agency directly when requesting a quote.

CB6

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