DCC Amber Valley Home Care

Alfreton, DE55 · Established 28/1 · Operated by Derbyshire County Council

A CQC-regulated home-care provider serving Alfreton, registered since 28/1. Rated Good at its most recent CQC inspection (21/01/2020).

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What the CQC found

The five questions inspectors ask, and how DCC scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Complaints were handled responsively and people felt confident raising concerns.”
CQC inspection report, Mar 2024

“Rotas sent to people weekly in large print with visit times and named staff.”
CQC inspection report, Mar 2024

“New quality monitoring systems implemented to track visit times and prevent missed calls.”
CQC inspection report, Mar 2024

Inspection history

The trajectory matters as much as the latest rating.

Mar 2024
Good
DCC Amber Valley Home Care received a focused inspection of the Responsive and Well-Led key questions, both rated Good, improving from Requires Improvement at the previous inspection in January 2020. The service demonstrated strong person-centred care planning…
Mar 2024
Requires improvement
South East and South Derbyshire Home Care improved significantly from its previous Inadequate rating, exiting Special Measures with Good ratings across Safe, Effective and Caring domains following resolution of multiple regulatory breaches. Requires Improvemen…
Oct 2021
Inadequate
South East and South Derbyshire Home Care was rated Inadequate overall following a February 2019 inspection of 219 people receiving domiciliary care, with enforcement conditions imposed for breaches of Regulations 11, 12, and 17 relating to consent, safe care…
Jan 2020
Good
Erewash DCC Home Care Services received a Good rating across all five key questions at its first inspection since registering in October 2014, with 146 people supported in the Erewash region. The service demonstrated safe staffing, robust recruitment, effectiv…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What DCC does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at DE55 7AL in Alfreton. Service area not formally published; we recommend asking the agency directly when requesting a quote.

DE55

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