Visiting Angels North Yorkshire and West

Harrogate, HG1 · Established 2021

A CQC-regulated home-care provider serving Harrogate, registered since 2021. Rated Good at its most recent CQC inspection (14/03/2025).

What the CQC found

The five questions inspectors ask, and how Visiting scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

“Safeguarding training and policies were in place and staff understood how to raise concerns”
CQC inspection report, Jul 2022

“People could choose their care giver and build relationships, providing continuity of care”
CQC inspection report, Jul 2022

“Registered manager was supportive, approachable and promoted a positive caring ethos”
CQC inspection report, Jul 2022

Inspection history

Mar 2025
Not rated
Date of Assessment: 19 February to 27 February 2025. The service is a care at home service. The provider was previously in breach of the legal regulations in relation to safe care and treatment and good governance. Improvements were found at this inspection an…
Jul 2022
Requires improvement
Buttercup Home Care T/A Visiting Angels was rated Requires Improvement overall at its first inspection, with breaches of Regulation 12 (Safe care and treatment) and Regulation 17 (Good governance) due to inadequate risk assessment, unsafe medicines management,…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered