The Care and Support Group Tyneside

Newcastle Upon Tyne, NE15 · Established 04/0 · Operated by The Care and Support Group Ltd

A CQC-regulated home-care provider serving Newcastle Upon Tyne, registered since 04/0. Rated Good at its most recent CQC inspection (Jul 2022).

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What the CQC found

The five questions inspectors ask, and how The scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Staff felt valued and supported by management, with recognition schemes such as carer of the month”
CQC inspection report, Jul 2022

“Strong partnership working with other healthcare professionals”
CQC inspection report, Jul 2022

“Person-centred care plans developed with people and families, including choice of staff gender”
CQC inspection report, Jul 2022

Inspection history

The trajectory matters as much as the latest rating.

Jul 2022
Good
First inspection of My Homecare Newcastle, a domiciliary care service supporting 109 people, rated Good across all five key questions. Minor improvements were identified around incident record clarity, care plan detail, occasional late calls, and updates to me…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What The does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at NE15 8NZ in Newcastle Upon Tyne. Service area not formally published; we recommend asking the agency directly when requesting a quote.

NE15

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