Voyage(DCA) Greater Manchester

Manchester, M12 · Established 2021

A CQC-regulated home-care provider serving Manchester, registered since 2021. Rated Requires improvement at its most recent CQC inspection (Nov 2022).

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What the CQC found

The five questions inspectors ask, and how Voyage(DCA) scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“MCA and DoLS were applied correctly, with appropriate external professional involvement and least restrictive practices evidenced.”
CQC inspection report, Nov 2022

“The provider worked effectively in partnership with health and social care professionals including GPs and community learning disability teams.”
CQC inspection report, Nov 2022

“Care plans were detailed, person-centred and promptly updated when needs changed, reflecting the principles of right support, right care and right culture.”
CQC inspection report, Nov 2022

Inspection history

The trajectory matters as much as the latest rating.

Nov 2022
Requires improvement
Voyage (DCA) Greater Manchester was rated Requires Improvement overall at its first inspection, with a breach of Regulation 12 identified due to multiple medication management failures including incomplete MARs, unsafe storage of thickening powder, and failure…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Voyage(DCA) does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at M12 4BB in Manchester. Service area not formally published; we recommend asking the agency directly when requesting a quote.

M12

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