Elegance Care and Support

Houghton Le Spring, DH5 · Established 15/0 · Operated by Elegance Care and Support Ltd

A CQC-regulated home-care provider serving Houghton Le Spring, registered since 15/0. Rated Good at its most recent CQC inspection (26/07/2022).

What the CQC found

The five questions inspectors ask, and how Elegance scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

“Staff worked in partnership with external health professionals to achieve positive outcomes for people.”
CQC inspection report, Jul 2022

“Registered manager promoted an open, honest and approachable culture.”
CQC inspection report, Jul 2022

“Person-centred care plans detailing individual needs, preferences, communication needs and end-of-life wishes.”
CQC inspection report, Jul 2022

Inspection history

Jul 2022
Good
Elegance Care and Support received a Good rating across all five key questions at its first CQC inspection, conducted remotely in April–May 2022. The service demonstrated safe, person-centred care with strong leadership, well-trained staff, effective quality a…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Registered at DH5 0AX in Houghton Le Spring. Service area not formally published; we recommend asking the agency directly when requesting a quote.

DH5

Comparable agencies nearby

Run by Housing 21

Good0.2 km awaySunderland

Registered manager: Workman, Moira

Run by Sunderland Home Care Associates (20-20) Limited

Good2.2 km awaySunderland

Registered manager: Hall, Lisa

We'll contact them with your needs and bring back the answer. Free, no commitment.