Sparkles Healthcare Ltd

GoodRated 5 May 2022Home care · Leatherhead

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CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

16 findings

caring

Note5 May 2022
Is the service caring?

effective

Note5 May 2022
Is the service effective?

Other

Note5 May 2022
Good infection prevention and control with PPE training and COVID-19 testing systems
Note5 May 2022
Compliance with MCA principles and consent obtained appropriately
Note5 May 2022
Regular audits of medicines, care plans and infection control plus unannounced spot checks of staff
Note5 May 2022
Positive culture with approachable, visible registered manager and clear values
Note5 May 2022
Registered manager (a qualified nutritionist) devised culturally appropriate menus improving health outcomes
Note5 May 2022
Thorough induction and training including practical experiences (e.g. using a hoist)
Note5 May 2022
Highly personalised, person-centred care with strong staff knowledge of individuals
Note5 May 2022
Comprehensive risk assessments covering mobility, environment, nutrition, skin integrity and medicines
Note5 May 2022
Sufficient staffing with consistent staff teams and timely calls
Note5 May 2022
People received medicines safely with staff trained and competency assessed
Note5 May 2022
Robust recruitment processes including DBS checks, references and right-to-work checks

responsive

Note5 May 2022
Is the service responsive?

safe

Note5 May 2022
Is the service safe?

well_led

Note5 May 2022
Is the service well-led?

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info

Postcode: KT22 9AD
Registered manager: Folaranmi, Folasade
Local authority: Surrey
Region: South East
City: Leatherhead
Last CQC check: 05/May/2022 - 00:00

OutstandingGoodRequires improvementInadequateNot ratedCluster (mixed)

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