Ansar Projects

GoodRated 4 Jan 2023Home care · Grantham

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

30 findings

Note1 Apr 2023
Ensuring people are well treated and supported; respecting equality and diversity; privacy, dignity and independence
Note1 Apr 2023
Supporting people to express their views and be involved in making decisions about their care

Note1 Apr 2023
Ensuring consent to care and treatment in line with law and guidance
Note1 Apr 2023
Supporting people to eat and drink enough to maintain a balanced diet
Note1 Apr 2023
Staff support: induction, training, skills and experience
Note1 Apr 2023
Assessing people's needs and choices; delivering care in line with standards, guidance and the law
Note1 Apr 2023
Supporting people to live healthier lives, access healthcare services and support

Note1 Apr 2023
Trans-inclusive accessible resources and staff pronoun recognition promoted an inclusive and equitable culture.
Note1 Apr 2023
Governance well-embedded with strong accountability frameworks, improvement plans, and a motivated registered manager.
Note1 Apr 2023
Accessible information throughout, including easy-read formats, friendly forms with pictures/symbols, and individual communication plans.
Note1 Apr 2023
Medicines managed safely with STOMP principles embedded and competency-assessed staff.
Note1 Apr 2023
Robust incident learning culture using reflective logs and behaviour incident records to drive continuous improvement.
Note

Note1 Apr 2023
Improving care quality in response to complaints or concerns
Note1 Apr 2023
Meeting people's communication needs
Note1 Apr 2023
Planning personalised care to ensure people have choice and control
Note1 Apr 2023
Supporting people to develop and maintain relationships to avoid social isolation; support to follow interests

Note1 Apr 2023
How the provider understands and acts on the duty of candour
Note1 Apr 2023
Managers and staff being clear about their roles, understanding quality performance, risks and regulatory requirements
Note1 Apr 2023
Promoting a positive culture that is person-centred, open, inclusive and empowering

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info