Access 24/7 Healthcare Ltd

Grays, RM20 · Established 06/0 · Operated by Access 24/7 Health Care Ltd

A CQC-regulated home-care provider serving Grays, registered since 06/0. Rated Good at its most recent CQC inspection (17/06/2025).

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What the CQC found

The five questions inspectors ask, and how Access scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Most relatives were happy with care and would recommend the service.”
CQC inspection report, Nov 2023

“The service worked in partnership with the Local Authority, ICB and other healthcare professionals.”
CQC inspection report, Nov 2023

“Staff understood MCA principles and sought consent before providing support.”
CQC inspection report, Nov 2023

Inspection history

The trajectory matters as much as the latest rating.

Jun 2025
Not rated
Access 24/7 Limited provides personal care and support to people who require assistance in their own home. This service is a domiciliary care agency. At the time of our assessment 20 people were being supported by the service. CQC only inspects where people re…
Mar 2025
Not rated
An assessment has been undertaken of a specialist service that is used by autistic people or people with a learning disability. We expect health and social care providers to guarantee autistic people and people with a learning disability respect, equality, dig…
Nov 2023
Requires improvement
Access 24/7 Healthcare Ltd was rated Requires Improvement overall following a focused inspection in August–September 2023, with Safe rated Inadequate due to regulatory breaches across safeguarding, medicines management, recruitment, and staff training. Governa…
Aug 2023
Good
Access 24/7 Healthcare Ltd received a Good rating across all five key questions at its first CQC inspection in July 2022, demonstrating safe, personalised care for 23 adults and children with complex needs. No failures or breaches were identified, with particu…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Access does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at RM20 3JT in Grays. Service area not formally published; we recommend asking the agency directly when requesting a quote.

RM20

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