Good

A5O Ltd

London, SW18 · Established 23/1

A CQC-regulated home-care provider serving London, registered since 23/1. Rated Good at its most recent CQC inspection (Nov 2023).

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What the CQC found

The five questions inspectors ask, and how A5O scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Person-centred care plans reflecting individual choices, communication needs and people's likes, dislikes and spiritual needs.”
CQC inspection report, May 2023

“Regular appraisals, supervisions, spot checks and satisfaction surveys in place to monitor quality and gather feedback.”
CQC inspection report, May 2023

“Positive feedback from family members and healthcare professionals praising staff kindness, professionalism and person-centred approach.”
CQC inspection report, May 2023

Inspection history

The trajectory matters as much as the latest rating.

May 2023
Good
A50 Ltd improved from Requires Improvement to Good overall at this March 2023 inspection, having addressed previous breaches of regulations 12, 17 and 18 relating to medicines management, governance and staff support. Residual concerns remain around staff unde…
Oct 2022
Requires improvement
First inspection of A50 Ltd identified breaches of Regulation 12 (safe care) and Regulation 17 (good governance), with medication recording, risk assessments, recruitment checks, supervision and audit systems all found lacking. Despite caring staff and positiv…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What A5O does

✓Community services - Nursing
✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at SW18 1HT in London. Service area not formally published; we recommend asking the agency directly when requesting a quote.

SW18

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