Operated by Curantis 365 Ltd

Curantis365

GoodRated 23/09/2022Home care · Aylesbury

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

30 findings

Note23 Sept 2022
Respecting and promoting people's privacy, dignity and independence
Note23 Sept 2022
Supporting people to express their views and be involved in making decisions about their care
Note23 Sept 2022
Ensuring people are well treated and supported; respecting equality and diversity

Note23 Sept 2022
Ensuring consent to care and treatment in line with law and guidance
Note23 Sept 2022
Staff working with other agencies; supporting people to access healthcare services
Note23 Sept 2022
Supporting people to eat and drink enough to maintain a balanced diet
Note23 Sept 2022
Staff support: induction, training, skills and experience
Note23 Sept 2022
Assessing people's needs and choices; delivering care in line with standards, guidance and the law

Note23 Sept 2022
Working in partnership with healthcare services, safeguarding teams and local authority commissioners
Note23 Sept 2022
Range of audits and quality checks driving improvements (e.g. installing handrails after audit identified trip hazard)
Note23 Sept 2022
Strong, supportive and approachable registered manager with clear vision and quality monitoring
Note23 Sept 2022
Staff treat people with kindness, dignity and respect, promoting independence
Note23 Sept 2022
Staff working within the principles of the Mental Capacity Act, obtaining consent and offering choices
Note23 Sept 2022

Note23 Sept 2022
End-of-life care and support
Note23 Sept 2022
Improving care quality in response to complaints or concerns
Note23 Sept 2022
Meeting people's communication needs
Note23 Sept 2022
Planning personalised care to ensure people have choice and control and to meet their needs and preferences

Note23 Sept 2022
Learning lessons when things go wrong
Note23 Sept 2022
Preventing and controlling infection
Note23 Sept 2022
Using medicines safely
Note23 Sept 2022
Staffing and recruitment
Note23 Sept 2022
Assessing risk, safety monitoring and management
Note23 Sept 2022
Systems and processes to safeguard people from the risk of abuse

Note23 Sept 2022
Continuous learning and improving care; working in partnership with others
Note23 Sept 2022
Engaging and involving people using the service, the public and staff
Note23 Sept 2022
Managers and staff clear about roles, understanding quality performance, risks and regulatory requirements
Note23 Sept 2022
Duty of candour and being open and honest when something goes wrong
Note23 Sept 2022
Promoting a positive culture that is person-centred, open, inclusive and empowering

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info

OutstandingGoodRequires improvementInadequateNot ratedCluster (mixed)

Comparable agencies nearby

Run by Kildrum Care Ltd

Good4.1 km awayBuckinghamshire

Registered manager: Parkes, Kelly

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