Pacific Care Services Limited - Isle of Wight

Sandown, PO36 · Established 21/1 · Operated by Pacific Care Services Limited

A CQC-regulated home-care provider serving Sandown, registered since 21/1. Rated Requires improvement at its most recent CQC inspection (24/02/2026).

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What the CQC found

The five questions inspectors ask, and how Pacific scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Requires improvement

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“People supported to access healthcare; staff liaised appropriately with GPs and community nurses”
CQC inspection report, Apr 2022

“Effective monitoring of incidents and accidents with audits to identify trends and prevent recurrence”
CQC inspection report, Apr 2022

“Positive culture of openness, transparency and continuous improvement evidenced by leadership and staff feedback”
CQC inspection report, Apr 2022

Inspection history

The trajectory matters as much as the latest rating.

Feb 2026
Not rated
We carried out a comprehensive inspection of Pacific Care Services Limited (Isle of Wight) on 2 and 10 December 2025. This was a risk-based inspection prompted by the length of time since the previous inspection in March 2022 and concerns received about staff…
Apr 2022
Good
Pacific Care Services Limited - Isle of Wight received an overall Good rating at its first inspection, with a Requires Improvement rating for Safe due to insufficient detail in risk assessments and medicines records. All other key questions were rated Good, wi…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Pacific does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at PO36 8EB in Sandown. Service area not formally published; we recommend asking the agency directly when requesting a quote.

PO36

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