# Brockwell Care

*Operated by Brockwell Gate Ltd.*

Brockwell Care is a CQC-regulated home-care agency in London.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 05/01/2023

## Practical info

- Postcode: SW2 1HJ
- Registered manager: Adeshina, Moshood
- Local authority: Lambeth
- Region: London
- City: London
- Last CQC check: 05/Jan/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Infection prevention and control procedures followed, with up-to-date policies and regular audits
  - Published: 2023-01-05
- Finding
  - Evidence: Staff received 6-weekly supervision and annual appraisals, with welfare checks embedded in supervision
  - Published: 2023-01-05
- Finding
  - Evidence: Effective partnership working with healthcare professionals, service commissioners, GPs and community health services
  - Published: 2023-01-05
- Finding
  - Evidence: Robust quality assurance system with key performance indicators, regular audits, and weekly local authority reports
  - Published: 2023-01-05
- Finding
  - Evidence: Open, inclusive and positive culture with clear lines of communication and staff accountability
  - Published: 2023-01-05
- Finding
  - Evidence: Risk assessments integrated into care plans and regularly reviewed as people's needs changed
  - Published: 2023-01-05
- Finding
  - Evidence: Medicines safely administered, regularly audited, and appropriately stored and disposed of
  - Published: 2023-01-05
- Finding
  - Evidence: Thorough recruitment procedure with scenario-based interviews, DBS checks, references, and a 3-month probationary period
  - Published: 2023-01-05

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2023-01-05
- Finding
  - Preventing and controlling infection
  - Published: 2023-01-05
- Finding
  - Using medicines safely
  - Published: 2023-01-05
- Finding
  - Staffing and recruitment
  - Published: 2023-01-05
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2023-01-05
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2023-01-05

### well_led

- Finding
  - Continuous learning and improving care
  - Published: 2023-01-05
- Finding
  - Engaging and involving people using the service, the public and staff; Working in partnership with others
  - Published: 2023-01-05
- Finding
  - Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements
  - Published: 2023-01-05
- Finding
  - How the provider understands and acts on the duty of candour
  - Published: 2023-01-05
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2023-01-05

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-996882727

HomeCare Compass is an independent guide and is not affiliated with the CQC.