# Heritage Care Place

*Operated by Heritage Care Place Limited.*

Heritage Care Place is a CQC-regulated home-care agency in Stanmore.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Not Rated |
| Safe | Not Rated |
| Effective | Not Rated |
| Caring | Not Rated |
| Responsive | Not Rated |
| Well-led | Not Rated |

## Practical info

- Postcode: HA7 1JS
- Registered manager: Akinola, Akinjimi
- Local authority: Harrow
- Region: London
- City: Stanmore
- Last CQC check: 03/Apr/2025 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Accessible Information Standard policy in place with ability to provide information in alternative formats.
  - Published: 2023-06-07
- Finding
  - Evidence: Management team open and transparent throughout the inspection.
  - Published: 2023-06-07
- Finding
  - Evidence: Care plans were individualised, person-centred, and signed by people or their relatives.
  - Published: 2023-06-07
- Finding
  - Evidence: Staff felt well supported by management: 'The support I get is excellent. I can talk to the manager at any time.'
  - Published: 2023-06-07
- Finding
  - Evidence: Positive feedback from relative: 'The care worker is very good and listens. He is flexible.'
  - Published: 2023-06-07
- Finding
  - Evidence: Policies for infection prevention, COVID-19, complaints, and medicines management were in place.
  - Published: 2023-06-07
- Finding
  - Evidence: Electronic homecare monitoring system implemented to track care worker timekeeping and punctuality in real time.
  - Published: 2023-06-07
- Finding
  - Evidence: Safe recruitment practices including DBS checks and references were followed.
  - Published: 2023-06-07
- Finding
  - Evidence: Staff had completed safeguarding training and risk assessments were person-centred and in place.
  - Published: 2023-06-07
- **governance** _(minor)_
  - Evidence: As the service had recently started providing care to one person, management had not yet had an opportunity to carry out checks and audits.
  - Published: 2023-06-07
- **supervision_appraisal** _(minor)_
  - Evidence: At the time of the inspection, the service had not yet carried out supervision sessions and on-site spot checks as staff had recently been employed.
  - Published: 2023-06-07

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-9878669694

HomeCare Compass is an independent guide and is not affiliated with the CQC.