# Co-operative Care Colne Valley

*Operated by Colne Valley Equitable Care Society Limited.*

Co-operative Care Colne Valley is a CQC-regulated home-care agency in Huddersfield.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 12/11/2022

## Practical info

- Postcode: HD7 5QG
- Local authority: Kirklees
- Region: Yorkshire & Humberside
- City: Huddersfield
- Last CQC check: 12/Nov/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Registered manager active in local registered manager network and community engagement
  - Published: 2022-11-23
- Finding
  - Evidence: Effective complaints process with relatives feeling confident to raise concerns
  - Published: 2022-11-23
- Finding
  - Evidence: Person-centred care respecting individual preferences, dignity, privacy and independence
  - Published: 2022-11-23
- Finding
  - Evidence: Registered manager demonstrated commitment to quality assurance and continuous improvement
  - Published: 2022-11-23
- Finding
  - Evidence: Open, inclusive and positive organisational culture with staff feeling valued and supported
  - Published: 2022-11-23
- Finding
  - Evidence: Proactive partnership working with healthcare professionals including GPs, OTs and chiropodists
  - Published: 2022-11-23
- Finding
  - Evidence: Regular staff supervisions, appraisals, observations and ongoing training programme
  - Published: 2022-11-23
- Finding
  - Evidence: Robust recruitment processes including timely DBS checks
  - Published: 2022-11-23
- Finding
  - Evidence: Strong safeguarding culture with staff trained and aware of responsibilities to report concerns
  - Published: 2022-11-23
- Finding
  - Evidence: Consistent staff team with low turnover of workers supporting each person, promoting continuity of care
  - Published: 2022-11-23
- **record_keeping** _(minor)_
  - Evidence: This information was accessed by staff electronically but was not always transferred into people's care plans.
  - Published: 2022-11-23
- **medication_management** _(minor)_
  - Evidence: The guidance in people's care records in respect of 'as and when required' (PRN) medicines needed some improvement.
  - Published: 2022-11-23
- **care_planning** _(minor)_
  - Evidence: written care plans did not always reflect the same level of detail...One person's care record did not adequately show the risks associated with equipment they used to support with mobility.
  - Published: 2022-11-23

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-9751659675

HomeCare Compass is an independent guide and is not affiliated with the CQC.