# Beechfield Care & Support Limited

Beechfield Care & Support Limited is a CQC-regulated home-care agency in Newton Aycliffe.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 27/01/2023

## Practical info

- Postcode: DL5 7LJ
- Registered manager: Deere, Carol
- Local authority: County Durham
- Region: North East
- City: Newton Aycliffe
- Last CQC check: 27/Jan/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Infection prevention and control systems were in place with up-to-date COVID-19 guidance and PPE available.
  - Published: 2023-01-27
- Finding
  - Evidence: Clear succession planning in place for registered manager retirement with a new manager already transitioning into the role.
  - Published: 2023-01-27
- Finding
  - Evidence: Strong communication with relatives and effective partnership working with other health and social care professionals.
  - Published: 2023-01-27
- Finding
  - Evidence: Positive, person-centred culture where people's wishes, needs and rights were placed at the heart of everything.
  - Published: 2023-01-27
- Finding
  - Evidence: Sufficient staffing levels with flexible support responsive to people's changing needs.
  - Published: 2023-01-27
- Finding
  - Evidence: Medicines were managed safely with effective systems for administration, recording and storage.
  - Published: 2023-01-27
- Finding
  - Evidence: Staff understood people's needs and how to manage risks; risk assessments were in place with clear measures to keep people safe from harm.
  - Published: 2023-01-27
- **governance** _(minor)_
  - Evidence: The provider had a system of audits and checks to monitor the quality and safety of the service. However, this was a new system and needed to be embedded.
  - Published: 2023-01-27

### safe

- Finding
  - Using medicines safely; Learning lessons when things go wrong
  - Published: 2023-01-27
- Finding
  - Preventing and controlling infection
  - Published: 2023-01-27
- Finding
  - Staffing and recruitment
  - Published: 2023-01-27
- Finding
  - Assessing risk, safety monitoring and management; Systems and processes to safeguard people from the risk of abuse
  - Published: 2023-01-27

### well_led

- Finding
  - Engaging and involving people using the service, the public and staff; Working in partnership with others
  - Published: 2023-01-27
- Finding
  - How the provider understands and acts on the duty of candour; Continuous learning and improving care
  - Published: 2023-01-27
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2023-01-27
- Finding
  - Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements
  - Published: 2023-01-27

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-973891651

HomeCare Compass is an independent guide and is not affiliated with the CQC.