# South Cheshire Senior Care Ltd

*Operated by South Cheshire Senior Care Limited.*

South Cheshire Senior Care Ltd is a CQC-regulated home-care agency in Nantwich.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 01/03/2023

## Practical info

- Postcode: CW5 6GD
- Registered manager: Lamming, Nicholas
- Local authority: Cheshire East
- Region: North West
- City: Nantwich
- Last CQC check: 01/Mar/2023 - 00:00

## Inspection findings

### caring

- Finding
  - Respecting and promoting people's privacy, dignity and independence
  - Published: 2023-03-01
- Finding
  - Supporting people to express their views and be involved in making decisions about their care
  - Published: 2023-03-01
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity
  - Published: 2023-03-01

### effective

- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2023-03-01
- Finding
  - Staff working with other agencies to provide consistent, effective, timely care; Supporting people to live healthier lives
  - Published: 2023-03-01
- Finding
  - Supporting people to eat and drink enough to maintain a balanced diet
  - Published: 2023-03-01
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2023-03-01
- Finding
  - Assessing people's needs and choices; delivering care in line with standards, guidance and the law
  - Published: 2023-03-01

### Other

- Finding
  - Evidence: End of life care policy in place with staff training and personalised end of life care plans.
  - Published: 2023-03-01
- Finding
  - Evidence: Staff understood safeguarding, whistleblowing and MCA responsibilities and felt confident raising concerns.
  - Published: 2023-03-01
- Finding
  - Evidence: Electronic live monitoring system enabled office staff to track visit times and task completion in real time.
  - Published: 2023-03-01
- Finding
  - Evidence: Strong infection prevention and control practices with appropriate PPE use monitored by management.
  - Published: 2023-03-01
- Finding
  - Evidence: Effective governance including audits, unannounced spot checks, and regular supervision and team meetings.
  - Published: 2023-03-01
- Finding
  - Evidence: Open and supportive leadership culture praised by staff, people and relatives; registered manager described as approachable and flexible.
  - Published: 2023-03-01
- Finding
  - Evidence: Person-centred care plans developed with involvement of people, relatives and health professionals, reviewed regularly.
  - Published: 2023-03-01

### responsive

- Finding
  - End of life care and support
  - Published: 2023-03-01
- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2023-03-01
- Finding
  - Meeting people's communication needs
  - Published: 2023-03-01
- Finding
  - Planning personalised care to ensure people have choice and control and to meet their needs and preferences
  - Published: 2023-03-01

### safe

- Finding
  - Preventing and controlling infection
  - Published: 2023-03-01
- Finding
  - Using medicines safely
  - Published: 2023-03-01
- Finding
  - Staffing and recruitment
  - Published: 2023-03-01
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2023-03-01
- Finding
  - Systems and processes to safeguard people from the risk of abuse; Learning lessons when things go wrong
  - Published: 2023-03-01

### well_led

- Finding
  - Working in partnership with others
  - Published: 2023-03-01
- Finding
  - Continuous learning and improving care
  - Published: 2023-03-01
- Finding
  - Engaging and involving people using the service, the public and staff
  - Published: 2023-03-01
- Finding
  - Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements
  - Published: 2023-03-01
- Finding
  - How the provider understands and acts on the duty of candour
  - Published: 2023-03-01
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2023-03-01

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-9703484757

HomeCare Compass is an independent guide and is not affiliated with the CQC.