# Cuckoo Care Ltd

Cuckoo Care Ltd is a CQC-regulated home-care agency in Huddersfield.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 09/12/2025

## Practical info

- Postcode: HD7 6AE
- Registered manager: Carr, Lisa
- Local authority: Kirklees
- Region: Yorkshire & Humberside
- City: Huddersfield
- Last CQC check: 09/Dec/2025 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: People supported to maintain independence, dignity and make their own decisions in line with MCA principles.
  - Published: 2022-12-22
- Finding
  - Evidence: Staff well-supported through induction, shadowing, competency checks and observations of practice.
  - Published: 2022-12-22
- Finding
  - Evidence: Culture of openness and transparency; incidents promptly reported, analysed and learning shared with staff.
  - Published: 2022-12-22
- Finding
  - Evidence: Governance infrastructure improved with support of an external company and regular audits of practice and documentation.
  - Published: 2022-12-22
- Finding
  - Evidence: Provider proactive in seeking feedback via surveys and networking with other local providers to share good practice.
  - Published: 2022-12-22
- Finding
  - Evidence: Strong communication between staff, management, people and relatives, with continuous information sharing.
  - Published: 2022-12-22
- Finding
  - Evidence: People and relatives highly positive about the kindness, caring manner and community ethos of the service.
  - Published: 2022-12-22
- Finding
  - Evidence: Robust risk assessments in place including individual environmental risk assessments for each person's home.
  - Published: 2022-12-22
- Finding
  - Evidence: Consistent and familiar staff allocated to the same people, providing reliability and continuity of care.
  - Published: 2022-12-22
- **record_keeping** _(minor)_
  - Evidence: On occasion staff kept a MAR of where people did not need support; we discussed this with the provider as being unnecessary documentation.
  - Published: 2022-12-22
- **record_keeping** _(minor)_
  - Evidence: We discussed with the provider the need to record more precisely the times of specific medicine, such as paracetamol.
  - Published: 2022-12-22

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-9693136711

HomeCare Compass is an independent guide and is not affiliated with the CQC.