# Lifeways Brighton

*Operated by Lifeways Community Care Limited.*

Lifeways Brighton is a CQC-regulated home-care agency in Brighton.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 30/11/2021

## Practical info

- Postcode: BN1 3XF
- Registered manager: Mason, Karly
- Local authority: Brighton and Hove
- Region: South East
- City: Brighton
- Last CQC check: 30/Nov/2021 - 00:00

## Inspection findings

### caring

- Finding
  - Supporting people to express their views and be involved in making decisions about their care
  - Published: 2022-04-04
- Finding
  - Ensuring people are well treated and supported; equality and diversity
  - Published: 2022-04-04
- Finding
  - Respecting and promoting people's privacy, dignity and independence
  - Published: 2022-04-04

### effective

- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2022-04-04
- Finding
  - Staff working with other agencies; supporting healthier lives and nutrition
  - Published: 2022-04-04
- Finding
  - Assessing people's needs and choices; delivering care in line with standards, guidance and the law
  - Published: 2022-04-04
- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2022-04-04

### Other

- Finding
  - Evidence: Effective infection control practices with adequate PPE and routine COVID-19 testing
  - Published: 2022-04-04
- Finding
  - Evidence: Compliance with Accessible Information Standard, including easy read formats
  - Published: 2022-04-04
- Finding
  - Evidence: Strong leadership with open-door policy, colleague council, and counselling/reflective practice for staff
  - Published: 2022-04-04
- Finding
  - Evidence: People involved in service development, including paid 'quality checker' roles and interviewing staff
  - Published: 2022-04-04
- Finding
  - Evidence: Staff induction, shadowing, ongoing training, supervision and annual appraisals in place
  - Published: 2022-04-04
- Finding
  - Evidence: Comprehensive pre-admission assessments and detailed care plans involving people and families
  - Published: 2022-04-04
- Finding
  - Evidence: Robust recruitment practices including employment history checks and references
  - Published: 2022-04-04
- Finding
  - Evidence: Safe medicines management with detailed risk assessments and MAR audits
  - Published: 2022-04-04
- Finding
  - Evidence: Strong safeguarding awareness among staff with clear procedures for reporting concerns
  - Published: 2022-04-04

### responsive

- Finding
  - End of life care and support; improving care quality in response to complaints
  - Published: 2022-04-04
- Finding
  - Meeting people's communication needs
  - Published: 2022-04-04
- Finding
  - Planning personalised care to ensure people have choice and control
  - Published: 2022-04-04

### safe

- Finding
  - Using medicines safely
  - Published: 2022-04-04
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2022-04-04
- Finding
  - Staffing and recruitment
  - Published: 2022-04-04
- Finding
  - Preventing and controlling infection
  - Published: 2022-04-04
- Finding
  - Learning lessons when things go wrong
  - Published: 2022-04-04
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-04-04

### well_led

- Finding
  - Duty of candour
  - Published: 2022-04-04
- Finding
  - Continuous learning and improving care
  - Published: 2022-04-04
- Finding
  - Managers and staff are clear about their roles, and understand quality performance, risks and regulatory requirements
  - Published: 2022-04-04
- Finding
  - Engaging and involving people using the service, the public and staff; working in partnership
  - Published: 2022-04-04
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2022-04-04

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-9629145494

HomeCare Compass is an independent guide and is not affiliated with the CQC.