# Northern Lifetime Limited

Northern Lifetime Limited is a CQC-regulated home-care agency in Sheffield.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 21/09/2022

## Practical info

- Postcode: S20 7NL
- Registered manager: Paige, Jane
- Local authority: Sheffield
- Region: Yorkshire & Humberside
- City: Sheffield
- Last CQC check: 21/Sep/2022 - 00:00

## Inspection findings

### caring

- Finding
  - Supporting people to express their views; Respecting and promoting privacy, dignity and independence
  - Published: 2022-09-21
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity
  - Published: 2022-09-21

### effective

- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2022-09-21
- Finding
  - Staff working with other agencies; Supporting people to live healthier lives
  - Published: 2022-09-21
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2022-09-21
- Finding
  - Assessing people's needs and choices; delivering care in line with standards, guidance and the law
  - Published: 2022-09-21

### Other

- Finding
  - Evidence: Membership of British Association of Brain Injury Case Managers ensuring quality assurance framework
  - Published: 2022-09-21
- Finding
  - Evidence: Positive culture with leadership team holding case loads to stay connected to service users
  - Published: 2022-09-21
- Finding
  - Evidence: Effective partnership working with health and social care professionals
  - Published: 2022-09-21
- Finding
  - Evidence: Strong MCA practice with creative, least-restrictive approaches
  - Published: 2022-09-21
- Finding
  - Evidence: Bespoke training arranged for specific needs (e.g. epilepsy, amputation)
  - Published: 2022-09-21
- Finding
  - Evidence: Robust processes for recording and investigating accidents and incidents
  - Published: 2022-09-21
- Finding
  - Evidence: Experienced case managers from diverse health and social care professional backgrounds
  - Published: 2022-09-21
- Finding
  - Evidence: People empowered to select their own care team, providing good continuity of care
  - Published: 2022-09-21
- Finding
  - Evidence: Comprehensive, person-centred assessments and care plans focused on rehabilitation post injury
  - Published: 2022-09-21
- Finding
  - Evidence: Strong learning ethos and staff enthusiasm for continuous development
  - Published: 2022-09-21

### responsive

- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2022-09-21
- Finding
  - Meeting people's communication needs
  - Published: 2022-09-21
- Finding
  - Planning personalised care; End of life care and support
  - Published: 2022-09-21

### safe

- Finding
  - Using medicines safely
  - Published: 2022-09-21
- Finding
  - Preventing and controlling infection
  - Published: 2022-09-21
- Finding
  - Staffing and recruitment
  - Published: 2022-09-21
- Finding
  - Assessing risk, safety monitoring and management; Learning lessons when things go wrong
  - Published: 2022-09-21
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-09-21

### well_led

- Finding
  - How the provider understands and acts on the duty of candour
  - Published: 2022-09-21
- Finding
  - Promoting a positive culture; Working in partnership; Engaging and involving people
  - Published: 2022-09-21
- Finding
  - Managers and staff being clear about their roles; Continuous learning and improving care
  - Published: 2022-09-21

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-9543829574

HomeCare Compass is an independent guide and is not affiliated with the CQC.