# Galilee Care

*Operated by Galilee Care LTD.*

Galilee Care is a CQC-regulated home-care agency in Chatham.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 20/03/2026

## Practical info

- Postcode: ME5 7DX
- Registered manager: Adebayo, Christina
- Local authority: Medway
- Region: South East
- City: Chatham
- Last CQC check: 20/Mar/2026 - 00:00

## Inspection findings

### caring

- Finding
  - Supporting people to express their views and be involved in making decisions about their care
  - Published: 2021-11-13
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity
  - Published: 2021-11-13

### effective

- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2021-11-13
- Finding
  - Staff working with other agencies to provide consistent, effective, timely care
  - Published: 2021-11-13
- Finding
  - Supporting people to eat and drink enough to maintain a balanced diet
  - Published: 2021-11-13
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2021-11-13
- Finding
  - Assessing people's needs and choices; delivering care in line with standards, guidance and the law
  - Published: 2021-11-13

### Other

- Finding
  - Evidence: Registered manager maintained open, transparent culture with regular staff and service user surveys
  - Published: 2021-11-13
- Finding
  - Evidence: Strong partnership working with local authority, occupational therapists, CCG and district nurses
  - Published: 2021-11-13
- Finding
  - Evidence: Person-centred care plans reflecting individual preferences, history, communication needs and equality characteristics
  - Published: 2021-11-13
- Finding
  - Evidence: Effective infection control practices with PPE, hand hygiene, spot checks and COVID-19 compliance
  - Published: 2021-11-13
- Finding
  - Evidence: Staff received induction, Care Certificate, regular supervision and role-specific training
  - Published: 2021-11-13
- Finding
  - Evidence: Medicines safely managed with no gaps in MARs and regular audits by registered manager
  - Published: 2021-11-13
- Finding
  - Evidence: Safe recruitment practices with DBS checks and two references including most recent employer
  - Published: 2021-11-13
- Finding
  - Evidence: Detailed risk assessments including environmental hazards embedded in care plans
  - Published: 2021-11-13
- Finding
  - Evidence: Robust safeguarding systems and staff training in place, with clear escalation pathways understood by staff
  - Published: 2021-11-13

### responsive

- Finding
  - End of life care and support
  - Published: 2021-11-13
- Finding
  - Meeting people's communication needs
  - Published: 2021-11-13
- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2021-11-13
- Finding
  - Planning personalised care to ensure people have choice and control and to meet their needs and preferences
  - Published: 2021-11-13

### safe

- Finding
  - Preventing and controlling infection
  - Published: 2021-11-13
- Finding
  - Staffing and recruitment
  - Published: 2021-11-13
- Finding
  - Using medicines safely
  - Published: 2021-11-13
- Finding
  - Learning lessons when things go wrong
  - Published: 2021-11-13
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2021-11-13
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2021-11-13

### well_led

- Finding
  - Continuous learning and improving care; Working in partnership with others
  - Published: 2021-11-13
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2021-11-13
- Finding
  - How the provider understands and acts on the duty of candour
  - Published: 2021-11-13
- Finding
  - Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements
  - Published: 2021-11-13

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-9360614963

HomeCare Compass is an independent guide and is not affiliated with the CQC.