# Aamevol Home Care Ltd

Aamevol Home Care Ltd is a CQC-regulated home-care agency in Bedford.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Inadequate |
| Safe | Inadequate |
| Effective | Requires improvement |
| Caring | Requires improvement |
| Responsive | Requires improvement |
| Well-led | Inadequate |

Rating published: 11/04/2025

## Practical info

- Postcode: MK40 2BP
- Registered manager: Melvin, Sanjiv
- Local authority: Bedford
- Region: East
- City: Bedford
- Last CQC check: 11/Apr/2025 - 00:00

## Inspection findings

### caring

- Finding
  - Respecting and promoting people's privacy, dignity and independence
  - Published: 2022-03-18
- Finding
  - Supporting people to express their views and be involved in making decisions about their care
  - Published: 2022-03-18
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity
  - Published: 2022-03-18

### effective

- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2022-03-18
- Finding
  - Staff working with other agencies; supporting people to access healthcare
  - Published: 2022-03-18
- Finding
  - Supporting people to eat and drink enough to maintain a balanced diet
  - Published: 2022-03-18
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2022-03-18
- Finding
  - Assessing people's needs and choices; delivering care in line with standards, guidance and the law
  - Published: 2022-03-18

### Other

- Finding
  - Evidence: Continuous learning culture with partnership working (Skills for Care, local authority)
  - Published: 2022-03-18
- Finding
  - Evidence: Robust quality monitoring system with audits, supervision, spot checks and staff newsletters
  - Published: 2022-03-18
- Finding
  - Evidence: Approachable registered manager and director with open, transparent leadership
  - Published: 2022-03-18
- Finding
  - Evidence: Kind, caring staff with small consistent teams building trusting relationships
  - Published: 2022-03-18
- Finding
  - Evidence: Minimum one-hour visits enabling unhurried, person-centred support and social interaction
  - Published: 2022-03-18
- Finding
  - Evidence: Electronic care records accessible to family members with consent, providing transparency
  - Published: 2022-03-18
- Finding
  - Evidence: Comprehensive person-centred assessment and care planning involving people and families
  - Published: 2022-03-18

### responsive

- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2022-03-18
- Finding
  - Supporting people to develop and maintain relationships and follow interests
  - Published: 2022-03-18
- Finding
  - Meeting people's communication needs
  - Published: 2022-03-18
- Finding
  - Planning personalised care; end of life care and support
  - Published: 2022-03-18

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2022-03-18
- Finding
  - Preventing and controlling infection
  - Published: 2022-03-18
- Finding
  - Using medicines safely
  - Published: 2022-03-18
- Finding
  - Staffing and recruitment
  - Published: 2022-03-18
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2022-03-18
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-03-18

### well_led

- Finding
  - Continuous learning and improving care; working in partnership with others
  - Published: 2022-03-18
- Finding
  - Engaging and involving people, the public and staff
  - Published: 2022-03-18
- Finding
  - Managers and staff being clear about roles, quality, risks and regulatory requirements
  - Published: 2022-03-18
- Finding
  - Duty of candour and openness when things go wrong
  - Published: 2022-03-18
- Finding
  - Promoting a positive, person-centred, open and empowering culture
  - Published: 2022-03-18

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-9323377122

HomeCare Compass is an independent guide and is not affiliated with the CQC.