# Forevermore Care

*Operated by Forevermore Care Group Ltd.*

Forevermore Care is a CQC-regulated home-care agency in Congleton.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 30/09/2022

## Practical info

- Postcode: CW12 1DY
- Local authority: Cheshire East
- Region: North West
- City: Congleton
- Last CQC check: 30/Sep/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Comprehensive quality assurance programme with regular audits and management site visits
  - Published: 2022-09-30
- Finding
  - Evidence: Strong safeguarding knowledge and practice with effective partnership working
  - Published: 2022-09-30
- Finding
  - Evidence: Accessible communication approaches meeting the Accessible Information Standard
  - Published: 2022-09-30
- Finding
  - Evidence: Good working relationships with external professionals, commissioners, colleges and community organisations
  - Published: 2022-09-30
- Finding
  - Evidence: Positive feedback from relatives, professionals and staff about leadership and quality of care
  - Published: 2022-09-30
- Finding
  - Evidence: Effective transition planning for people moving from other services, including long stay hospitals
  - Published: 2022-09-30
- Finding
  - Evidence: Strong person-centred culture with people involved in staff recruitment and care plan reviews
  - Published: 2022-09-30
- Finding
  - Evidence: Robust risk assessment and monitoring including positive risk taking and positive behaviour support plans
  - Published: 2022-09-30
- **medication_management** _(minor)_
  - Evidence: We noted the policy needed to be updated to reflect how staff would deal with medicines refusals. The registered manager took immediate action and updated the policy during the inspection.
  - Published: 2022-09-30

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-9273360162

HomeCare Compass is an independent guide and is not affiliated with the CQC.